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Frequently Asked Questions

Patches and Petals

Classes Online

Quilting Terminology

Patches and Petals

Are buses welcome at Patches and Petals?
Yes. We can easily accommodate bus groups. We would greatly appreciate a call as soon as you know of your plans so that we can arrange to have plenty of staff available to serve you. There are a couple of restaurants within walking distance if you need to arrange for a meal.

What are your hours?
We are open seven days a week, Monday through Friday 10 AM to 6 PM, Saturday 9 AM to 4 PM and Sundays from 12 to 4 PM.
We are closed on New Years Day, Easter, Memorial Day, Mother’s Day, Father Days, July 4th, Labor Day, Thanksgiving and Christmas Eve at noon and Christmas Day.

Do you accept mail orders?
Yes. We are happy to mail merchandise to you. If your request is not in stock, we will contact you, preferably by email. Please enclose your email address, telephone number and mailing address with any order.

How do I find Patches and Petals?
Contact Us

How is postage handled?
Small items will be sent by first class mail. Items that fit into flat rate USPS boxes will be sent by this method. Larger boxes will be sent by parcel post or UPS. A small handling fee will also be added to mail or email orders.

Can I get my newsletter by email?
You can receive your Patches and Petals Newsletter in several ways. If you sign up for email mailing, we will send the Patches and Petals Newsletter directly to your email address. You can also go to the Patches and Petals website, and the most recent newsletter will be posted there.

I have signed up for the email newsletter, but have not received one. What's wrong?
There are several reasons for you not receiving an email newsletter. Some of you may have strong firewalls or anti spyware programs installed on your computer that will not allow you to receive your newsletter. It may be that it was hard to read your handwriting if you requested the newsletter in writing and the wrong email address was written. Also, it may be that we goofed in entering your address. In any case, please send us an email and we will try to correct the problem.

It takes forever to download my newsletter. What's wrong?
PDF files do take longer to download, but should be compatible with all computers. You might have an old and slow computer, you might have a very slow connection with your internet provider, or your computer may be laden with viruses and spyware. 

Classes Online

How can I register for a class?
You can register for a class in person, on the web, by phone or by mail. The class supply list can be picked up, emailed, or mailed to you.

Can I arrange a private or group class?
Yes. We have many instructors who would be happy to provide this service. We would need to know in advance a date that you have in mind, and the type of class that you would like to arrange. We will do everything that we can to help arrange a class of your choice.

Quilting Terminology

What is a "fat quarter?"
No, it's not a overweight quarter? or a quarter on steroids. It is a half yard of fabric that has been cut in half so that each piece measures approximately 18 x 21 inches. There are many books and patterns that call for fat quarters.

What is a jelly roll?
Jelly rolls are 2 ½” x width of fabric (WOF) strips. They are all from the same fabric line, and have 40 strips per bundle. If a line contains less than 40 designs/colors in its assortment, designs are doubled up to reach 40, and if there are more than 40 designs, 40 are handpicked to be included in the Jelly Roll. Jelly Roll is a trademark name for Moda. Bali pops is the trademark name for Hoffman Fabrics.

What is a charm pack?
A charm pack is an assortment of 5” squares. One fabric from an entire line or group is included. A total of 40 squares is included in the pack.

What is a Layer Cake?
Layer Cakes were introduced in the fall of 2007. They are 10” squares, coordinated in the same way as Jelly Rolls. Each pack contains 40 squares from a fabric line.

What is a UFO?
UFO stands for an Unfinished Object. A UFO club allows quilters to work together to complete these projects. Patches and Petals adds extra incentive to finishing your project by entering your name for a gift certificate for every project you finish.